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AI SRE is an AI-powered incident response assistant that works across your code, infrastructure, and telemetry to help you investigate and resolve production incidents faster.

Overview

AI SRE investigates incidents by:
  • Analyzing code changes and correlating them with incidents
  • Gathering evidence from your observability tools
  • Building evidence chains to identify root causes
  • Providing insights with confidence levels

Benefits

  • Faster MTTR — Reduces investigation time from hours to minutes
  • Evidence-based — Uses facts from your systems, not speculation
  • Works with your tools — No data migration required; uses your existing integrations
  • Confidence levels — Clearly states certainty and what’s missing

Architecture

  1. You ask — Type questions about incidents in natural language
  2. AI SRE investigates — Gathers evidence from code, logs, metrics, and changes
  3. Correlates — Links findings across systems to build evidence chains
  4. Provides insights — Delivers evidence-based conclusions with confidence levels
  5. You act — Use insights to resolve incidents faster

Use cases

  • Explain the latest code change and its impact — Understand recent deployments and their effects
  • Analyze this alert and summarize what’s happening — Get quick context on alerts and incidents
  • Identify the root cause and suggest remediation steps — Find root causes and get actionable fixes
  • Which team owns this feature or service? — Discover service ownership and team information

Data Security & Privacy

Your data is isolated per company, encrypted in transit and at rest, and never used for AI model training. Integrations use read-only access. See the Security & Privacy section for details.

Limitations

  • Read-only — AI SRE cannot make changes to your systems
  • Data availability — Insights depend on connected integrations and data quality
  • Confidence levels — Findings include confidence levels; always verify critical decisions
  • Tool expertise — Works best with well-configured integrations and monitoring

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